:root{
  --azul:#004AAD; --azul-esc:#00397F; --azul-luz:#E8EFF9;
  --ink:#0A0A0A; --ink-soft:#5C6270; --paper:#F5F5F5; --white:#FFFFFF; --line:#DFE1E4;
  --ok:#0F7A4D; --ok-soft:#E7F2EC; --alert:#B3382C; --alert-soft:#FBECEA;
  --amber:#8A6510; --amber-soft:#FBF2DE;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{background:var(--paper);color:var(--ink);font-family:'Archivo',system-ui,sans-serif;font-size:15px;line-height:1.45;-webkit-font-smoothing:antialiased}
button,input,select{font-family:inherit;font-size:inherit;color:inherit}
.mono{font-family:'IBM Plex Mono',ui-monospace,monospace}
.hidden{display:none!important}

/* ---------- login ---------- */
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:var(--paper)}
.login-box{width:100%;max-width:380px}
.login-logo{display:block;width:210px;margin:0 auto 14px}
.login-sub{color:var(--ink-soft);font-size:13.5px;margin:0 0 22px;text-align:center}
.login-card{background:var(--white);border:1px solid var(--line);border-radius:12px;padding:22px}
.login-card h2{margin:0 0 16px;font-size:16px;font-weight:700}
.roles{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:16px}
.role{border:1px solid var(--line);border-radius:9px;padding:12px;cursor:pointer;text-align:left;background:var(--white)}
.role[aria-pressed="true"]{border-color:var(--azul);background:var(--azul);color:var(--white)}
.role b{display:block;font-size:14px}
.role small{font-size:11.5px;opacity:.72;line-height:1.3;display:block;margin-top:2px}
.login-err{color:var(--alert);font-size:13px;margin:10px 0 0;min-height:18px}

label.lb{display:block;font-weight:600;margin-bottom:6px;font-size:13.5px}
.inp{width:100%;padding:11px 12px;border:1px solid var(--line);border-radius:8px;background:var(--white)}
.inp:focus-visible{outline:2px solid var(--azul);outline-offset:1px}
.field{margin-bottom:14px}
.btn{width:100%;padding:12px;border-radius:8px;border:none;cursor:pointer;font-weight:700;font-size:14.5px;background:var(--azul);color:var(--white)}
.btn:disabled{opacity:.4;cursor:not-allowed}
.btn:focus-visible{outline:2px solid var(--azul);outline-offset:2px}

/* ---------- topo ---------- */
.topbar{background:var(--white);border-bottom:1px solid var(--line);padding:11px 20px;display:flex;align-items:center;gap:16px;flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:9px;font-weight:800;font-size:17px;letter-spacing:-.02em}
.brand img{height:26px;width:auto;display:block}
.brand span{color:var(--ink-soft);font-weight:500;font-size:14px;letter-spacing:0}
.nav{display:flex;gap:5px;margin-left:auto;flex-wrap:wrap}
.tab{background:var(--white);border:1px solid var(--line);color:var(--ink-soft);padding:6px 14px;border-radius:100px;cursor:pointer;font-weight:500;font-size:14px}
.tab[aria-selected="true"]{background:var(--azul);color:var(--white);border-color:var(--azul);font-weight:600}
.tab:focus-visible{outline:2px solid var(--azul);outline-offset:2px}
.whoami{font-size:13px;color:var(--ink-soft);display:flex;align-items:center;gap:10px}
.whoami b{color:var(--ink);font-weight:600}
.sair{background:none;border:none;color:var(--azul);cursor:pointer;text-decoration:underline;font-size:13px;padding:0}

.wrap{max-width:1120px;margin:0 auto;padding:22px 20px 110px}
.cols{display:grid;grid-template-columns:1fr 380px;gap:24px;align-items:start}
@media(max-width:900px){.cols{grid-template-columns:1fr}}
.panel{background:var(--white);border:1px solid var(--line);border-radius:12px;padding:20px}
.panel + .panel{margin-top:16px}
.panel h2{margin:0 0 4px;font-size:17px;font-weight:700;letter-spacing:-.01em}
.panel p.sub{margin:0 0 16px;color:var(--ink-soft);font-size:13.5px}
.duo{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media(max-width:520px){.duo{grid-template-columns:1fr}}

.check{display:flex;align-items:flex-start;gap:10px;padding:7px 0;cursor:pointer}
.check input{width:19px;height:19px;margin:1px 0 0;accent-color:var(--azul);cursor:pointer;flex:none}
.check span{font-size:14px}

.q{padding:14px 0;border-top:1px solid var(--line)}
.q:first-of-type{border-top:none;padding-top:2px}
.q h4{margin:0 0 8px;font-size:14px;font-weight:600}
.q h4 small{font-weight:400;color:var(--ink-soft);font-size:12.5px;margin-left:6px}
.opts{display:flex;flex-wrap:wrap;gap:7px}
.opt{position:relative;display:inline-block}
.opt input{position:absolute;opacity:0;pointer-events:none}
.opt span{display:inline-block;padding:8px 13px;border:1px solid var(--line);border-radius:8px;cursor:pointer;font-size:13.5px;background:var(--white)}
.opt input:checked + span{background:var(--azul);border-color:var(--azul);color:var(--white);font-weight:600}
.opt input:focus-visible + span{outline:2px solid var(--azul);outline-offset:2px}

/* ---------- painel de valor ---------- */
.ticket{position:sticky;top:20px}
.ticket-inner{background:var(--azul);color:var(--white);border-radius:12px;overflow:hidden}
.ticket-head{padding:11px 18px;border-bottom:1px dashed rgba(255,255,255,.32);display:flex;justify-content:space-between;gap:10px;font-size:12.5px;color:rgba(255,255,255,.75)}
.ticket-body{padding:20px 18px}
.cliente-tag{font-size:13px;color:rgba(255,255,255,.75);margin:0 0 12px;padding-bottom:12px;border-bottom:1px dashed rgba(255,255,255,.32)}
.cliente-tag b{color:var(--white);font-weight:600}
.verdict-label{font-size:13px;color:rgba(255,255,255,.75);margin:0 0 2px}
.verdict{font-size:44px;font-weight:800;letter-spacing:-.03em;line-height:1.05;margin:0;color:var(--white)}
.verdict.pending{font-size:21px;font-weight:600;color:rgba(255,255,255,.72);letter-spacing:-.01em}
.verdict.blocked{color:#FFC9C0}
.verdict-note{font-size:13px;color:rgba(255,255,255,.78);margin:8px 0 0}
.bar{height:3px;background:var(--white);margin:16px 0 0;border-radius:2px}
.bar.blocked{background:#FF9585}
.bar.pending{background:rgba(255,255,255,.3)}
.breakdown{margin:16px 0 0;border-top:1px dashed rgba(255,255,255,.32);padding-top:12px}
.brow{display:flex;justify-content:space-between;gap:12px;font-size:13px;padding:3px 0;color:rgba(255,255,255,.8)}
.brow b{font-weight:600;color:var(--white)}
.brow.minus b{color:#FFC9C0}
.brow.total{border-top:1px solid rgba(255,255,255,.32);margin-top:8px;padding-top:9px;font-size:14px;color:var(--white);font-weight:600}
.ticket-foot{padding:14px 18px;background:var(--azul-esc);border-top:1px dashed rgba(255,255,255,.28)}
.btn.light{background:var(--white);color:var(--azul)}
.btn.ghost{background:transparent;color:rgba(255,255,255,.82);border:1px solid rgba(255,255,255,.35);font-weight:500;margin-top:8px;font-size:13.5px}
.copied{font-size:12.5px;color:var(--white);text-align:center;margin:9px 0 0;min-height:16px;font-weight:600}

/* ---------- admin ---------- */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:16px}
.kpi{background:var(--white);border:1px solid var(--line);border-radius:10px;padding:14px 16px;border-top:3px solid var(--azul)}
.kpi b{display:block;font-size:26px;font-weight:800;letter-spacing:-.02em;color:var(--azul)}
.kpi span{font-size:12.5px;color:var(--ink-soft)}
.tbl{width:100%;border-collapse:collapse;font-size:13px}
.tbl th,.tbl td{border:1px solid var(--line);padding:6px 8px;text-align:left;white-space:nowrap}
.tbl th{background:var(--azul-luz);font-weight:600;font-size:12px;color:var(--azul)}
.tbl td input{width:54px;border:1px solid transparent;background:transparent;padding:2px 3px;font-family:'IBM Plex Mono',monospace;font-size:12.5px;border-radius:4px}
.tbl td input:hover{border-color:var(--line)}
.tbl td input:focus{outline:2px solid var(--azul);outline-offset:1px}
.tbl td.na{background:#FAFAFA}
.tbl td select{border:1px solid var(--line);border-radius:6px;padding:3px 6px;font-size:12.5px;background:var(--white)}
.scrollx{overflow-x:auto}
.subtabs{display:flex;gap:6px;flex-wrap:wrap;margin:0 0 14px}
.subtab{border:1px solid var(--line);background:var(--white);padding:7px 13px;border-radius:8px;cursor:pointer;font-size:13.5px}
.subtab[aria-selected="true"]{background:var(--azul);color:var(--white);border-color:var(--azul);font-weight:600}
.rules{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:10px}
.rule{display:flex;justify-content:space-between;align-items:center;gap:10px;border:1px solid var(--line);border-radius:8px;padding:9px 12px}
.rule.pend{border-color:#E4D3A6;background:var(--amber-soft)}
.rule label{font-size:13.5px}
.rule input{width:70px;text-align:right;border:1px solid var(--line);border-radius:6px;padding:5px 7px;font-family:'IBM Plex Mono',monospace;background:var(--white)}
.hint{background:var(--azul-luz);border-left:3px solid var(--azul);padding:11px 14px;border-radius:0 8px 8px 0;font-size:13.5px;margin:0 0 18px;color:var(--azul-esc)}
.vazio{text-align:center;padding:44px 20px;color:var(--ink-soft)}
.vazio b{display:block;font-size:16px;color:var(--ink);margin-bottom:4px}
.pill{display:inline-block;padding:2px 9px;border-radius:100px;font-size:11.5px;font-weight:600}
.pill.aberta{background:var(--paper);color:var(--ink-soft)}
.pill.fechada{background:var(--ok-soft);color:var(--ok)}
.pill.perdida{background:var(--alert-soft);color:var(--alert)}
.aviso{font-size:12.5px;color:var(--ink-soft);margin-top:12px}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
/* ---------- botao discreto dentro de um label ---------- */
.mini{background:none;border:none;color:var(--azul);font-size:12px;font-weight:600;
      cursor:pointer;padding:0 0 0 8px;text-decoration:underline}
.mini:hover{color:var(--azul-esc)}
.mini:focus-visible{outline:2px solid var(--azul);outline-offset:2px}
.obs-campo{margin:5px 0 0;font-size:12px;color:var(--ink-soft)}

/* ---------- acoes destrutivas ---------- */
.mini.perigo{color:var(--alert)}
.mini.perigo:hover{color:#8C2A20}
.btn.perigo{background:var(--alert);max-width:180px}
.confirma{margin-top:12px;border:1px solid #E4B4AE;background:var(--alert-soft);
          border-radius:10px;padding:14px 16px}
.confirma b{display:block;font-size:14.5px;margin-bottom:4px}
.confirma p{margin:0 0 8px;font-size:13px;color:#6E2A22}
.confirma .inp{max-width:260px}